Order Management Automation

From Purchase Order to Fulfillment, Fully Automated

Transform your order-to-cash cycle with intelligent automation that eliminates manual data entry, accelerates processing times, and delivers real-time visibility across every order touchpoint.

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  • Full flexibility in deployment options. We are not commercial partners of software vendors

Who Is This For?

<p>Designed for enterprise operations teams managing high-volume, multi-channel order flows.</p>

  • VP of Operations overseeing order fulfillment across multiple warehouses
  • Director of Supply Chain seeking end-to-end order visibility
  • IT leaders tasked with integrating ERP, WMS, and CRM order data
  • CFOs looking to reduce order-processing costs and accelerate revenue recognition

The Solution

GRAVITI's order management automation connects your existing ERP, e-commerce platforms, and warehouse systems into a single, orchestrated workflow. Orders are captured, validated, and routed automatically, with intelligent exception handling for non-standard scenarios.

Our platform applies business rules to prioritize orders, allocate inventory, and trigger fulfillment workflows without human intervention. Real-time dashboards give operations leaders full visibility into order status, bottlenecks, and SLA compliance.

Whether you process 500 or 500,000 orders per day, the solution scales elastically. Integration with existing tech stacks is seamless, requiring no rip-and-replace of legacy systems.

Connecting to systems already in your organization

Our solutions include integration with popular market systems, as well as any additional system as needed

MuleSoft logo
MuleSoft
Oracle E-Business Suite logo
Oracle E-Business Suite
Oracle Fusion Cloud logo
Oracle Fusion Cloud
SAP S/4HANA logo
SAP S/4HANA
ServiceNow logo
ServiceNow
Acumatica logo
Acumatica
Boomi logo
Boomi
HubSpot logo
HubSpot
Microsoft Dynamics 365 logo
Microsoft Dynamics 365
NetSuite logo
NetSuite
Sage Intacct logo
Sage Intacct
Salesforce logo
Salesforce
SAP Business One logo
SAP Business One
SugarCRM logo
SugarCRM
Workato logo
Workato
BigCommerce logo
BigCommerce
Magento (Adobe Commerce) logo
Magento (Adobe Commerce)
monday.com logo
monday.com
Odoo logo
Odoo
Priority ERP logo
Priority ERP
Shopify logo
Shopify

Implementation Process

  • Discovery and mapping of current order workflows across all channels
  • Integration design connecting ERP, WMS, CRM, and e-commerce platforms
  • Configuration of business rules, exception handling, and escalation paths
  • Parallel testing with live order data in a sandboxed environment
  • Phased rollout with real-time monitoring and iterative optimization

Measurable Outcomes

  • Up to 80% reduction in order processing cycle time
  • 99.5%+ order accuracy through automated validation
  • 40-60% decrease in manual touchpoints per order
  • Real-time visibility across every stage of the order lifecycle
  • Scalable throughput without proportional headcount increases

Service Model

  • End-to-end managed implementation with dedicated project team
  • Modular deployment: start with a single channel and expand incrementally
  • Ongoing optimization retainer with quarterly performance reviews
  • 24/7 monitoring and support with guaranteed SLA response times

Frequently Asked Questions

  • How long does implementation typically take?

    Most enterprise order automation deployments are live within 8-12 weeks, depending on the number of channels and integrations required.

  • Will this work with our existing ERP system?

    Yes. GRAVITI integrates with all major ERP platforms including SAP, Oracle, Microsoft Dynamics, and NetSuite, as well as custom-built systems via API.

  • What happens when an order doesn't match standard rules?

    The system flags exceptions automatically and routes them to the appropriate team with full context, ensuring nothing falls through the cracks while maintaining processing speed.

  • Can we start with one division and scale later?

    Absolutely. Our modular architecture is designed for incremental rollout, letting you prove ROI in one area before expanding enterprise-wide.

Ready to Automate Your Order Management?

Talk to our automation specialists to see how GRAVITI can transform your order-to-cash cycle. Get a personalized assessment of your automation potential.

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